Our attention has been drawn to a video circulating online done by one of our highly cherished customer in the person of High Chief Uzoka Martins who visited our peaceful state, Abia, and found one of our Subsidiary hotel South Asia Hotels worthy enough for accommodation.
We want to express our deepest appreciation to him for such patronage.
He made a video alerting the public about his misgivings on a receipt bearing EverGreen Hotel logo and address at Azuka, while he was at SouthAsia Hotels at Emeleogu St.
He went ahead to complain about how his friends and family in Aba couldn’t locate him on account of the said receipt which he screenshot and forwarded to them.
We use this medium to apologize to him, his relatives and the general public for this inconvenience.
Like he rightly pointed out in his video, we want to also add that the name of SouthAsia hotels is boldly written at the entrance to the hotel and one ought not need an accounting receipt for purposes of geographical location.
Let us state clearly here that the use of the offending receipt is purely for accounting purposes and nothing more.
SouthAsia Hotels is a subsidiary of the Evergreen Hotel with branches in Aba, Umuahia.
The management of Evergreen Hotels has been in the hospitality industry for over twenty years and counting.
Our rates and services are second to none as can be attested to by the myriad of guests who have come through our ever-welcoming doors.
We employ an effective feedback mechanism to ensure optimum customer satisfaction just as we are doing now.
We sincerely hope that with this, we have doused your fears and concerns.
Once again sir on behalf of the Management and Staff of South Asia Hotel (Subsidiary of Evergreen hotels) Please accept our apologies and the assurances of our highest regards.